golden group

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QUALITY POLICY

Golden Majees Trading will provide outstanding quality services that meet or exceed customer expectations. We do this by:

  • QUALITY MANAGEMENT SYSTEM: Achieving and maintaining compliance to the requirements of ISO 9001:2015 through application of monitoring, measurement, and analysis processes

  • CUSTOMER FOCUSED APPROACH: Building trusted relationships with our customers. Knowing our customers and understanding their requirements and expectations – through open communication.

  • PROCESS DRIVEN METHODOLOGIES: Continual improvement of our processes and methodologies. Establishing quality as our foundation for future growth – through strategic planning. Making continual improvement a part of every job, every day – through teamwork and the measurement of our processes, services, and customer satisfaction.

  • STRIVING FOR EXCELLENCE: Continually enhancing our services – through feedback from our customers, partners and associates. Delivering effectiveness, operational efficiencies, innovation and business value through our services.

  • TOP-NOTCH WORKFORCE: Understanding the requirements of our jobs and their supporting processes – through training and education. Encouraging all employees to achieve their maximum potential, as individuals and as team members -through a positive work environment and a commitment to the on-going development of our services. Hiring, training, and retaining a customer focused workforce.

  • QUALITY OBJECTIVES: Establishing annual Corporate Goals (Quality Objectives) that are in line with our Mission/Vision